Submitting Tax Exemption Documentation
If your business has tax-exempt status, follow these steps to ensure your exemption is properly applied to your VendHub orders:
Prepare your documentation
Ensure you have a valid tax exemption certificate for your state
Make sure the document is clearly legible
Verify that all information is current and accurate
Access the Address section
Log into your VendHub account
Navigate to the menu overflow in your account
Select the Address section
Upload your documentation
In the Address section, locate the tax exemption upload area
Upload your tax exemption certificate
Submit the form
Processing timeline
Tax exemption documentation typically takes 5-7 business days to process
VendHub administrators will review your submission
You will be notified when your exemption status is approved
Important Notes
Submit through VendHub only: Do not send tax exemption documents directly to Vistar
Always through VendHub: Tax form handling is ALWAYS handled through VendHub and NEVER through Vistar
Verification required: Your tax exemption must be verified before it can be applied to orders
Questions or issues: For questions about your tax exemption status, contact [email protected]
Common Tax Exemption Questions
Q: I already submitted my tax exemption to Vistar. Do I need to submit it to VendHub too?
A: Yes. All tax exemption forms need to be submitted through VendHub, even if you previously submitted them to Vistar directly.
Q: How do I know if my tax exemption has been applied?
A: Once your exemption is verified, applicable taxes will be removed from your orders. You can check your order summary before finalizing to confirm the exemption has been applied.
Q: My tax exemption is expiring soon. How do I update it?
A: Submit your new tax exemption documentation through the Address section following the same process. Be sure to submit before the current one expires to avoid interruption.