If your business has tax-exempt status, you must upload your documents to VendHub. This ensures that sales tax is not added to your orders. Follow the steps below to submit your paperwork and manage your status.
How to submit tax exemption documents
Every section of the form must be complete and easy to read before you upload it.
Prepare your files: Get a digital copy of your valid state tax exemption certificate. Make sure the document is not expired and all text is clear.
Open the Address section: Log into your VendHub account. Open the main menu and select the Address section.
Upload the certificate: Find the area labeled for tax exemption uploads. Select your file and upload it.
Submit: Click the submit button to send your documents to the VendHub team for review.
Review and processing timeline
After you submit your forms, the VendHub team must manually review them.
Timeline: It usually takes 5 to 7 business days to process your tax exemption documentation.
Review process: VendHub administrators will check your document for accuracy.
Notification: You will receive an email notification once your exemption status is approved and active.
Rules for tax exemption status
Please keep these requirements in mind to ensure your account remains compliant.
Submit through VendHub only: Do not send your tax exemption documents directly to Vistar. VendHub cannot see documents sent to other companies.
Platform requirement: All tax form handling is done through VendHub and never through Vistar.
Verification: Your tax exemption must be verified by our team before it can be applied to any orders. We cannot refund tax on orders placed before your document is approved.