VendHub
56 articles
VendScout
All things VendScout
VendHub Guides
VendHub Guides
- VendHub Platform OverviewLearn how VendHub integrates with Vistar and other suppliers, how payments work through Modern Amenities, and how to manage your delivery schedule.
- Account Setup & Getting StartedLearn how to set up your VendHub account, verify your delivery address, and submit tax exemption forms.
- Tax Exemption Documentation GuideLearn how to upload your tax exemption certificates to your VendHub account and find answers to common tax questions.
- Missing Items and Refund ProcessLearn why items may be missing from your VendHub delivery, how to request a refund, and the deadlines for reporting issues.
- Understanding VendHub Pricing & FeesLearn about VendHub pricing structures, including delivery fees, fuel surcharges, volume discounts, and order minimums.
- Billing & InvoicesLearn how to manage invoices, submit tax exemption forms, and understand the quarterly rebate program for your VendHub account.
- Ordering ProcessLearn about placing orders through VendHub, including delivery schedules, order cutoff times, and how to handle out-of-stock items.
- VendHub FAQ: Machine Credits
- Vendhub Guides FAQs
- Sandstar Invoice Submission for VendHub Credits
- How does the ordering process work?
- Do I have to pick all the accessories and options now?
- Why can't I choose accessories directly on the website?
- What kinds of accessories are available?
- When do I pay for my order?
- How long does it take to hear from the manufacturer?
- Can I talk to someone before placing an order?
- What if I change my mind after submitting my order?
- How do credits work after I purchase a machine?
- Where can I use my credit?
- Machine Fees
- What are the timelines for shipping orders and applying credits post-order placement?