When you place an order through the VendHub website, our manufacturing partners work quickly to finalize your request. This guide explains the typical wait times and the next steps in the fulfillment process.
Manufacturer response timeline
You can typically expect to hear from the manufacturer within 1 to 2 business days after you submit your order through our website. They will contact you to complete the order process, which may include confirming delivery details or coordinating shipping schedules.
What to do if you do not receive a response
If you have not heard from the manufacturer within 2 business days, you should check your email's spam or junk folder first. If you still cannot find a message, you can reach out to our team for help. We will contact the manufacturer on your behalf to ensure your order is moving forward.
Contact support
If you have more questions about your order or manufacturer response times, please email us at [email protected].