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Can I talk to someone before placing an order?

If you have questions about a product or the ordering process, you can speak with our team. We want to make sure you have all the information you need before you make a purchase.


How to talk to someone before placing an order

You can talk to a member of the VendHub team before you place an order by using our integrated support tools. Restating your question, you can speak with us directly through the Intercom support chat located inside the VendHub platform. Follow these steps:

  1. Log in to your VendHub account.

  2. Click the chat icon in the bottom right corner of your screen.

  3. Select Send us a message to start a new conversation.

  4. Type your question regarding the product or order you are considering.


Getting product details from manufacturers

While our support team can help with most questions, you can also talk to the manufacturer before placing an order if you need highly technical specifications. If you need to speak with a manufacturer, you can ask our support team for their direct contact details through the chat.


Contact support

If you have more questions about how to contact us before you order, please email us at [email protected].

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