Every VendScout-hosted site includes an AI chat agent (powered by Claude) in the corner of the page — a branded chat bubble that greets visitors 24/7 with your headshot and brand color. It answers visitor questions, captures their name, email, and intent, and creates a new inbound lead in your CRM, with the full transcript attached to that lead.
Feeding it your knowledge
Give the agent your pricing, FAQs, and notes and it answers from that knowledge — so it can speak to your business, not just generic vending facts.
Adding it to an external site
You can add the agent to any external website (Wix, Squarespace, WordPress, and others) by copying the embed code from your settings and pasting it into your site's custom-code or code-injection section. If your site is built with VendScout's website builder, it auto-embeds. For external sites, the chat agent is about $49.50/month — well below the $100+/month typical of standalone chat tools.